Returns & Exchanges
At eReader Accessories, we want you to be completely satisfied with your purchase. If your case, screen protector, or charging cable isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and indicate your preference for a refund or store credit.
Package Your Items
Carefully place the electronics accessories in their original packaging, ensuring all components and protective materials are included to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your package over any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier at any official drop-off location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing